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COVID-19 Update from Dynamic Office Solutions

Oct 19, 2020

 

 

We continue to take the current global situation around COVID-19 very seriously here and we want to take this opportunity to let you know that we're doing all we can to keep our staff and customers safe. 

We can confirm that our business is still operational. 

We're monitoring the situation closely and will continue to follow official advice from the government, the WHO and the NHS.  We will be sending out regular updates via email, our website and our social media channels.

Please email sales@dynamicos.co.uk or call 01604 586 930 to speak with our team, who will do their best to provide any further information that you may require. 

In the meantime, we’d like to extend our best wishes and thoughts to you and your loved ones during this difficult time. 

 

Keeping our team safe

 

We are ensuring that our team are safe when they come to work with 2 metre social distancing measures in place, additional cleaning, regular hand washing in practice and additional PPE and face masks being worn by all staff whilst at work.

 

 

Customer service support

 

Some of our team have safely returned to work in the office, whilst others are still working from home, we are still accepting your inquiries via email and telephone. 

 

  

Orders & Delivery Fulfilment 


Your orders are still being accepted and deliveries are being fulfilled utilising our fleet and courier partners.
Our deliveries are being carried out whilst taking all necessary measures to minimise contact and enforce Social distancing guidelines. Our courier partners are still offering a next day service although there are some delays due to volumes and staff shortages.


Please note that Isle man- Port crossings are closed to the public-only, couriers and hauliers still have access to deliver orders to the Isle of Man. 

Our order cut-off times remain unchanged and you can still order by 6pm for a next day service, to you or directly to domestic addresses.

 

 

Live delivery tracking on our customer portal

 

Sign up to our customer portal for live delivery tracking on orders, to ensure your customers have an estimated time of delivery and can social distance when our delivery driver arrives.

 

Email: sales@dyanamicos.co.uk or call 01604 586930 to sign up to our free customer portal.

 

 

Installation


Please note that installs are based on a case by case decision, this will be determined by a risk assessment per

order and location. Dynamic will continue to carry out installs where possible and our courier partners are now offering their installation service, each install will be pre called (standard process) but with additional questions added, these questions will be relating COVID 19 & government guidelines, this is to ensure the safety of their installation teams.

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